Shipping Policy
A legal disclaimer
We are committed to delivering your orders safely and on time. This Shipping Policy explains how we process, handle, and deliver orders within the United Arab Emirates (UAE).
Shipping Policy - the basics
1. Order Processing
• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed the next business day.
• You will receive an order confirmation email or WhatsApp message once your order is processed.
2. Delivery Time
• Standard delivery across the UAE typically takes 2–5 business days.
• Delivery times may vary depending on location, stock availability, and logistics conditions.
• Tasmeem is not responsible for delays caused by courier services or unforeseen events.
3. Shipping Fees
• Shipping fees are calculated at checkout based on your location.
• Free shipping may be offered for orders above a certain amount
4. Shipping Methods & Partners
• We partner with trusted courier services within the UAE to ensure fast and secure delivery.
• Orders are delivered to the address provided at checkout, so please ensure accuracy.
5. Order Tracking
• Once your order is shipped, you will receive a tracking number via email or WhatsApp (if provided).
• Use this tracking number to monitor your shipment.
6. Delivery Issues
If your order is:
• Delayed
• Lost in transit
• Damaged upon delivery
Please contact us immediately at:
📧 Email: tasmeemapparel@gmail.com
📱 WhatsApp:
We will work with our courier partners to resolve the issue as quickly as possible.
7. Shipping Restrictions
• Currently, Tasmeem ships only within the UAE.
• International shipping may be introduced in the future.
